Job Descriptions

 

Sales Manager

Excellent opportunity for Sales Manager in our Silver Spring,MD IT Training facility.The successful candidate will have good organization skills and ability to mentor and build a sales team and maintain sales process and tracking.The sales manager will have record of exceeding sales quotas and managing a sales team of 4 or more persons.A candidate having office managerial skills is a plus.Please contact Karen anderson at (703)648-9200 Ext. 605.

Systems Engineer

Web Graphic Designers

As a Web Graphic Designer, you will work with clients and project teams to develop client-based project interfaces that create an effective user experience. As part of the VALID^TM Methodology, you will be involved in the VALID^TM workshop, and create concepts that reflect the customers evolving requirements. Strong communication and writing ability as well as detail-oriented artistic skills a must. In addition, you will: create user interfaces from scratch; work on tight deadlines and manage multiple projects; work with a variety of servers and web-connected databases; troubleshoot and perform fixes; create structured web development for inter/intranets; update and maintain information in pages; Applicants must be self-starters, eager to learn new technologies and applications. Experience with Adobe Photoshop & Illustrator, HTML, dHTML, JavaScript, CSS is required. Macromedia Director & Flash and XML/XSL a plus. Requirements also include two years of experience and a BA in Graphic Arts or a related field as well as a strong interest in Web publishing technology.

Training Advisor

Digital Corporation is the fastest growing IT Training company in DC/Baltimore area.We have positions open in our Silver Spring,MD and Reston, VA locations for inside sales representatives(Training Advisors) with excellent communications and people skills.Some sales experience and the desire to succeed in a team-oriented environment is requires.The successful Training Advisor enjoys helping others and has a high energy level.Digital provides an attractice salary and benefits.For immediate consideration contact Karen Anderson at (703) 648-9200 Ext.. 605.

Software/Database Developers

Duties:
Design, Develop and Maintain database software programs using client server database management system, Oracle and Visual Basic. Analyze, review and alter programs to increase operating efficiency.

Requirement:
Minimum three years of experience in job offered.

As one of a few chief architects, you will interact on a regular basis with our chief technology officer. At any one time, you will be responsible for the technical approach for several ongoing projects. Working with the project managers, you will provide technical guidance, advice and support to the project teams and interact regularly with the customer.
You will be responsible for ensuring that the Digital Focus VALID™ methodology is correctly applied on each project. You will provide guidance to team leaders in design protocols and desired functionality in development programs. You will need excellent technical and communication skills and will be given the opportunity to publish. You will develop and ensure implementation of policies, procedures and quality standards. Experience should include extensive knowledge of key enabling technologies such as object-oriented programming, Java, C++, methodologies, databases and CORBA. Direct experience with application servers and middleware architectures such as CORBA and DCOM is desired.
Requirements include a proven track-record in system architecture design and a BS/BA in Engineering, Computer Science, Mathematics or other related technical field.

Senior Architects

As a senior architect, you will manage and coordinate through professional staff the design, development, architecture and test of complex software programs for computer-based systems. You will have responsibility for the project from beginning to end. You will lead the evaluation of hardware and software compatibility and recommend program requirements. You will be responsible for content decisions, with input from other departments. You will work closely with the chief architect for your group and will interface with the chief technology officer on a regular basis. You will need the technical skills necessary to solve problems and recommend solutions across a wide spectrum of products and platforms. As the technical lead on a project, you will be responsible for ensuring quality and adherence to the Digital Focus methodology and standards. Requirements include five years of relevant experience in system design and implementation and a BS/BA in Engineering, Computer Science, Mathematics or other related technical field.

Architects

As an architect, your primary challenge will be understanding the latest technologies as they become available and communicating the benefits, drawbacks, risks and features of these technologies as they apply to business environments. You will be responsible for: design and development of system- and application-level software architecture using Internet/intranet technologies and relational databases; database design; application of business modules to program/system designs; testing and debugging of the system. Architects should have demonstrated skills in understanding and applying complex technologies. Current knowledge of key enabling technologies such as object oriented programming, Java, C++, UML, databases and CORBA is desired. Requirements include three years of experience and a BS/BA in Engineering, Computer Science, Mathematics or other related technical field

As a senior member of the development team, you will be responsible for specific technical aspects of one or more projects. You will: manage and coordinate with professional development staff the design, development and test of complex software programs for computer based systems; provide guidance to software developers as to design protocols and desired functionality in development programs; participate in the evaluation of hardware and software compatibility and recommend program requirements; be responsible for content decisions, with input from other departments. You will be given time to increase your expertise in specific technical areas with leading-edge technologies and products.
You will need to be an expert in one or more of the following technologies/products: Java, C++, WebObjects, ActiveWeb, Informix, Sybase, Oracle, MQ, DB2, UNIX, Windows 95/NT and the range of web and application server products. Requirements include four years of experience and a BS/BA in Engineering, Computer Science, Mathematics or other related technical field

MCSE needed, Responsibility will be to go to client sites and install NT servers for Military installations. Wants Minimum 1 year experience, there will be extensive travel, need to be a citizen and able to get security clearance.

Cold Fusion programmer with 1 1/2 to 2 years experience. Needs to know SQL back end server and Visual Basic also. Will be working in Washington DC for about 4 months and then will be permanent in Maryland at their corporate headquarters.

Needs 1 year experience with Java Programming, C++ experience also. Want BS degree or will substitute experience for education. Citizenship status must me US Citizen, location will be in Reston Virginia.

Visual C++ or Visual Basic Programmers

We are looking for two programmers to develop software for a majot ISP in Reston, VA. These will people will be part of a team to build CD that will be distributed to our customers who want to subscribe to our DSL high speed internet access.
Skills required: Knowledge of Microsoft OS, Win 95, 98, NT and networking technologies Experience with InstallShield, Demoshield VB and or VC++ Knowledge of Browsers Netscape and IE.

Duties:
Provide technical support in installation and maintenance of LANs and WANs. Monitor network performance and Data Communications to ensure that network is available to all users. Perform network diagnostics and availability analysis. Assist in eveluation of hardware and software including peripheral, output and Telecommunications equipment. Install network hardware and software including network operating system. Troubleshoot and resolve routine problems.

Requirements:
Minimum Bachelors in any field and Two years of experience in job offered or as Network Analyst/ Operator.

Acts as systems programmer and administrator for various FoxPro-based information systems. May also perform in a secondary role as systems programmer for Oracle and/or Java-based systems. Typical assignments require application of the more advanced programming and system administration techniques. Interfaces with clients and project manager daily and prior to making any changes to the system programs. Monitors and reports on system usage and performance. Prepares and maintains documentation of all supported systems. May research, gather, analyze and organize materials for reports or presentations. Responsibilities may include entire project to finished production and application distribution of the data. Completes other responsibilities associated with this position as may be appropriate.

Title: Manager of Customer Engineering

Requirements BA or equivalent from a four - year college; or equivalent education and experience. Must be well versed in TCP/IP, DNS, basic UNIX systems administration, telecommunications terminology and technology and BGP/IP routing. Must be familiar with Cisco switches and routers. Must be able to understand ARIN and relevant Internet policies and accepted practices and explain them to customers. Must have a minimum of 7 years of industry experience, including a minimum of 4 years of management experience, plus excellent written and verbal communication skills. Must have excellent interpersonal skills, the ability to diffuse difficult situations and be a skilled leader of a diverse, technical workforce. Must be self-managed, self-motivated and pro-active. Must grasp new concepts quickly and seek to improve company and departmental processes and procedures. Description Will manage a group of up to 14 Customer Engineers and Senior Customer Engineers. The CEs and SCEs provide network engineering support for AboveNet Co-location Customers by maintaining and troubleshooting the ISX network infrastructure. Responsible for network troubleshooting for customer tickets that have been escalated through the Call Center and the (previously known as Level-1) System Support Technicians/Network Technicians within the ISXs. Will manage the following types of work and services performed by the Customer Engineering Department: Customer Order Processing: Verification of IP address justification, assignment of IP addresses/ranges, creation of customer bandwidth graphs and accounts, customer switch/terminal server port activation , modification/update of customer switch port assignment, establishment of bandwidth limits for specific customers; Customer Support: assist in the resolution of customer installation problems, set-up and modification of APS entries for customers, explanation of MRTG, APS, 95th percentile, etc. to customers, assist customer with designing/planning/implementing hardware/software selections. (Note: the responsibility does not include actually doing this work for the customer, but instead includes taking an active role in advising the customer on hardware and software choices – a fine line), resolution/escalation of (via the Call Center) tickets in the Support and DNS categories (i.e. customer-reported/requested issues), resolution (or further escalation) of tickets escalated by System Support Technicians (via the Call Center), escalation of tickets (via the Call Center) to Backbone Engineering and ISX Networking, configuration/modification of DNS information for customer, as backup to Hostmaster, modification/updating of scripts and programs relating to the information in the Customer Database; Remote Hands Services: management and prioritization of installation/removal/recovery of hardware/software relating to customer machines, per customer requests/tickets, responsible for ensuring that “Remote Hands Agreements” are signed before work commences; Internal Support: will provide assistance to System Support Technicians with troubleshooting and resolving issues, and by answering their questions, must pro-actively handle unanticipated internal/inter-departmental technical issues, will assist all other departments with any issues/questions relating to ISX customers; Other Management Responsibilities: tracking and approval of vacation and sick days for staff, scheduling and coordination of on-site and on-call shifts and coverage hours, coordination of information distributed to, and received from, the Call Center, general staff management: reviews, coordination, planning and troubleshooting of work-flow, process and policy issues related to Customer Engineering with other Customer Engineering Managers at other ISXs.

Title: Senior Customer Engineer/Customer Engineer

Requirements BA or equivalent from a four-year college; or equivalent education and experience. Must be well versed in TCP/IP, DNS, basic UNIX systems administration, telecommunications terminology and technology and BGP/IP routing. Must be familiar with Cisco switches and routers. Must be able to understand ARIN and relevant Internet policies and accepted practices and explain them to customers. Must have a minimum of 7 years of industry experience, including a minimum of 4 years of management experience, plus excellent written and verbal communication skills. Must have excellent interpersonal skills, the ability to diffuse difficult situations and be a skilled leader of a diverse, technical workforce. Must be self-managed, self-motivated and pro-active. Must grasp new concepts quickly and seek to improve company and departmental processes and procedures. Description Will manage a group of up to 14 Customer Engineers and Senior Customer Engineers. The CEs and SCEs provide network engineering support for AboveNet Co-location Customers by maintaining and troubleshooting the ISX network infrastructure. Responsible for network troubleshooting for customer tickets that have been escalated through the Call Center and the (previously known as Level-1) System Support Technicians/Network Technicians within the ISXes. Essential Duties and Responsibilities: Will manage the following types of work and services performed by the Customer Engineering Department: Customer Order Processing: · Verification of IP address justification · Assignment of IP addresses/ranges · Creation of customer bandwidth graphs and accounts · Customer switch/terminal server port activation · Modification/update of customer switch port assignment · Establishment of bandwidth limits for specific customers Customer Support: · Assist in the resolution of customer installation problems · Set-up and modification of APS entries for customers · Explanation of MRTG, APS, 95th percentile, etc. to customers · Assist customer with designing/planning/implementing hardware/software selections. (Note: the responsibility does not include actually doing this work for the customer, but instead includes taking an active role in advising the customer on hardware and software choices – a fine line). · Resolution/escalation of (via the Call Center) tickets in the Support and DNS categories (i.e. customer-reported/requested issues) · Resolution (or further escalation) of tickets escalated by System Support Technicians (via the Call Center) · Escalation of tickets (via the Call Center) to Backbone Engineering and ISX Networking · Configuration/modification of DNS information for customer, as backup to Hostmaster · Modification/updating of scripts and programs relating to the information in the Customer Database Remote Hands Services: · Management and prioritization of installation/removal/recovery of hardware/software relating to customer machines, per customer requests/tickets · Responsible for ensuring that “Remote Hands Agreements” are signed before work commences Internal Support: · Will provide assistance to System Support Technicians with troubleshooting and resolving issues, and by answering their questions · Must pro-actively handle unanticipated internal/inter-departmental technical issues · Will assist all other departments with any issues/questions relating to ISX customers Other Management Responsibilities: · Tracking and approval of vacation and sick days for staff · Scheduling and coordination of on-site and on-call shifts and coverage hours · Coordination of information distributed to, and received from, the Call Center · General staff management: reviews, etc. · Coordination, planning and troubleshooting of work-flow, process and policy issues related to Customer Engineering with other Customer Engineering Managers at other ISXs.

Programmer Analyst

Analyze, review and alter programs to increase operating efficiency; Design, develop and maintain database software programs using client-server database management system, Oracle and Visual Basic.

Requirements A Bachelors degree or equivalent experience, technical understanding of the components of the telecommunications network and a demonstrated ability to quickly assimilate technical data, methods and procedures. Must be able to perform effectively in an unstructured environment. Must communicate effectively, possess strong organizing, planning and interpersonal skills to lead and motivate a diverse group performing multiple assignments in a rapidly changing technological environment. Description Responsibilities include: manages large complex functions(s) and provides direct supervision to Project Managers/Engineers, plans and implements programs and projects that adhere to approved plans, budgets and schedules, provides specialized technical expertise, coordinates and facilitates with internal and external resources to effect the timely completion of projects, directly responsible for selection, training and performance evaluation of employees, coaches his/her workforce in order to project manage in a rapidly changing technological environment. The primary purpose, product and/or service of the unit(s) managed may involve highly technical activities or programs; or policies, procedures, controls and services required to support the sound financial, operational and competitive position of the company.

Requirements A Bachelors degree in Engineering (preferably Electrical Engineering). At least 1 year of managerial / supervisory experience in a telecommunications environment, a comprehensive understanding of telecommunications, network structures, topologies, Outside Plant Engineering, and transport technologies. Must have at least 3 years experience in developing, designing and managing strategic integrated network plans, and a thorough knowledge of the various mechanized systems that are used to support and manage network development, a demonstrated ability to quickly assimilate technical data, methods and procedures, must be able to perform effectively in an unstructured environment and work with a diverse group; performing multiple assignments, in a rapidly changing technological environment, must communicate effectively and possess strong organizing, planning, interpersonal and leadership skills, must have solid PC skills including, MS Word, Excel, PowerPoint, Project, and Outlook. Graphical software (i.e., Visio) experience is preferred. Description Responsible for: the Regional Network Planning of assigned Market Area Networks, ensuring that the network is positioned to meet current and future market demand. The Planning function is achieved by gathering market demand requirements, analyzing network utilization, and developing network plans that position the network to meet the market demand in a timely and cost effective manner. The Manager of Network Planning is responsible for leading and managing a team of Network Planners, and the performance of (but not limited to) the following Network Planning activities: Planning interface with, and support of, key organizations such as Network Development, Customer Implementation Management, Sales, Product Development, and Network Operations, ensure that the current network configuration complies with the Network Architecture design criteria. Provide modifications to design criteria to account for actual network conditions, analyze the network to capture current facility utilization and project future network utilization based on forecasted demand. The Manager of Network Planning will ensure resources (personnel) are available to be part of the Implementation Team to provide Planning support, establish priorities, escalate jeopardy, and ensure compliance to plan, assist in all new-market planning related activities, provide final approval for all designs that impact the MFN infrastructure, provide support to Pre and Post Sales Engineering, CATT and Commercial Building products to ensure that the most efficient routes are being designed to accommodate current and potential future requirements and will also be responsible for ongoing training and development of Network Planners.

Requirements: Must have at least 2 years experience in developing, designing and managing strategic integrated network plans and a thorough knowledge of the various mechanized systems that are used to support and manage network development, a demonstrated ability to quickly assimilate technical data, methods and procedures, able to perform effectively in an unstructured environment and work with a diverse group, performing multiple assignments, in a rapidly changing technological environment. Must communicate effectively and possess strong organizing, planning, interpersonal and leadership skills and have solid PC skills including, MS Word, Excel, PowerPoint, Project, and Outlook. Graphical software (i.e., Visio) experience is preferred. Description The position will be directly responsible for ensuring that the network is positioned to meet current and future market demand. The Planning function is achieved by gathering market demand requirements, analyzing network utilization, and developing network plans that position the network to meet the market demand in a timely and cost effective manner.

Requirements Background in the Operations and Maintenance of transmission networks. Familiarity with the following Description Performs the day -to-day operational functions associated with operation of the Metromedia Fiber Network (MFN). Responsible for pre-operational construction monitoring and support and post operational maintenance of the MFN network and components. Monitors subcontractor personnel in the construction and operation of the MFN. Responsible for hardware maintenance, site maintenance, and new location surveys, for MFN area operations activities. Pre-operational: Assist the MFN Engineering Department with network construction activities. Monitor contractor and sub-contractors performing conduit installation, cable placement and splicing. Provide preliminary site surveys for building entrance construction requirements and equipment space availability. Assist Real Estate personnel and monitor contractors during building construction. Provide periodic status reports to Engineering Project Management. Post-operational: Responsible for problem life cycle management (isolation, tracking, and resolution), coordinate the installation and testing of network hardware, oversee cable locate and relocate requirements, operations liaison to customers through extensive communications with customer peers, provides a focal point for all local Operations activities, and other duties as assigned by the Operations Manager to insure the orderly operation of the MFN.

Technical Trainer

Job Description Not Available. Please contact us for information.

Title: Project Engineer/Manager

Requirements Individual must posses a thorough working knowledge of: Outside plant infrastructure components relevant to sub-surface (underground & buried), aerial and building riser environments, network design/systems, fiber transmission specification parameters (Standard Single Mode, DSF and NZDSF), fiber cable types (Armored, All Dielectric, OFNR, Plenum, ADSS and OPGW) and the appropriate application of the various types, fiber Distribution Panel (FDP) types and application parameters, facility management, developing capital budgets, fiber testing equipment and analytical capabilities of test results Description Design, review and approve all route configurations or changes required during implementation to assure Network continuity/customer requirements, coordinate/interface with Transmission, engineering for transmission design compatibility, cable – determine type and size of cable for all routes, develop Capital Construction Budgets for network expansion and customer specific systems, develop and implement standardization for: Coordinate/interface with CPM firm, fiber transmission and testing criteria, splicing methods, LGX’s, splicing enclosures, construction requirements, testing and acceptance. maintenance requirements, fiber infrastructure deployment in company/customer POPs, maintain as built information and conduct final testing and approval of all projects.

Technical Sales/Business Development

Job Description Not Available. Please contact us for information.